Dunwoody OB/GYN

Office Policies

Due to the high risk associated with a pregnant woman's exposure to childhood illnesses, we ask that all children 12 years old and younger not be brought to the office during your visit. Albeit, we welcome our newborns that return with Mothers for their post partum visit.

We regret any inconvenience that this may present to you. Thank you for your understanding in this matter.

 

  

OFFICE HOURS 

Our office hours are 8:30 a.m. until 5:30p.m. Monday through Thursday and Friday from 8:30 a.m. until 12:00 p.m. When scheduling your appointment please give the reason for your visit. This helps us better schedule the amount of time needed for the provider to evaluate your individual situation. We make every effort to keep on schedule; however the nature of our practice may cause the need for the physician to be called out on an emergent situation. Although this is a rare occasion, when this happens, the receptionist makes every effort to call the patients beforehand. We will keep you updated on the status of the physician’s arrival. We apologize in advance for any inconveniences this may cause.


APPOINTMENTS

Before Calling:

  • Please have your insurance card available

Preparing for an appointment

  • Please print the new patient packet, located in the patient center, complete the forms, and bring them with you on the day of your appointment. We ask that new patients arrive 20 minutes prior to your first appointment.
    • For a returning patient please print out the existing patient forms, located in the patient center, complete the forms and bring them with you to your appointment. Please arrive 10 minutes before your scheduled appointment time.
  • Every effort is made to keep your wait in the reception area to a minimum.
  • Please bring your insurance card and photo ID.
  • Please bring your co-pay or be prepared to pay for any co-insurances.
  • Payment is due at the time services are rendered. We accept: 
    • Cash 
    • Checks (electronically converted)
    • Credit Cards (Visa, Master Card, Discover)
      • Amex is accepted for payments greater than $100
Make Appointment with Dunwoody OBGYN

 

CANCELLING APPOINTMENTS

We make every effort to schedule our appointments so that each of our patient’s needs and concerns are met. In order to quickly meet our patients needs, and to not overbook our schedule, we require a 24 hour advance notice in the event that you need to cancel an appointment.  ALL PATIENTS THAT FAIL TO KEEP THEIR SCHEDULED APPOINTMENTS WILL BE CHARGED A “NO SHOW” FEE OF $25 FOR ESTABLISHED PATIENTS AND $50 FOR NEW PATIENTS AND CONSULTS. FOR ALL SURGERY PRE-OP AND SURGERIES THERE IS A $100 FEE.

AFTER HOURS

After our normal business hours you may reach the doctor for emergency calls only by calling 770-551-9616. If a return call has not been received within 30 minutes after you’ve called the answering service, please call again and advise them this is your second call. Please make sure that “call block” has been removed from your telephone.

TELEPHONE CALLS

Due to the nature of our practice we handle a large volume of calls. We have nurses who are trained to answer questions and advise patients. All urgent calls will be handled as emergencies and may require the advice of the physician. Please allow time for our nurses to consult with the physician before calling you back. All calls will be returned by the end of our business day. Please make sure you provide all of your phone numbers.

Request Nurse call back Dunwoody OBGYN

PRESCRIPTION REFILLS

 Make RX refill request with Dunwoody OBGYN

Please have your pharmacy call or fax our office for prescription refills. If you call us for a refill, please have the pharmacy name, telephone number, and prescription name that you are requesting. All routine prescriptions are called into the pharmacy within 48 hours. If it is a non routine prescription, we make every effort to call it in by the end of our business day. Please call your pharmacy to make sure that it is filled before you go to pick it up. There will be no prescription refills after hours.

We cannot prescribe new medications over the phone.

NOTIFICATION OF LAB RESULTS

If you call in for lab results please provide our staff will all the phone numbers where you can be reached. Our nurses will return phone calls at the end of our business day. Please allow ample time for labs and test results. Many tests require 48 hours to several days before a result is known. Please allow 24 hours for our staff to return your call.

For all pap smears, our office will mail you a letter within three weeks of your visit for normal results. If your results are abnormal, a member of our staff will call you.

DISABILITY FORMS

Due to the rising costs in Healthcare and the increase in required paperwork from your insurance providers, employers, etc. effective February 2012 there is a $25 fee assessed to any patient requested paperwork.